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What’s your return policy?

We're pretty sure you're going to fall in love with Eterno Skincare Products. But just in case, your purchase is backed by a money-back guarantee.

Each purchase comes with a 30-day trial period. If you don't like it, we'll refund your purchase. Every product at Eterno Skincare, has a 10% processing fee for returns.

To begin the refund process just Just go to https://eternoskincare.com/pages/return-order to fill out the form.

(Please note: You must email our customer service team within thirty (30) days of your purchase date.)

THE BIG PRINT: Returned product must be in good physical condition (not physically broken or damaged) and in original packaging. All accessories originally included with your product must be included with your return. If you do not follow these terms, we can deny your refund.

GIFT CARDS, TRAVEL KIT AND SUBSCRIPTION PRODUCTS ARE FINAL SALE.

Please note: If you buy the device from a third party like Amazon, please contact the third party.

We cannot process third party returns.

Click here to read our full return policy.